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 Select a link below for answers to your most frequently asked questions:

Ordering and Shipping

Find out everything you need to know about placing an order, freight charges and backorders.

Freight Policy

Information on pre-paid freight minimums, what does and does not qualify for pre-paid shipping and how freight charges are determined.

Order Issues

Tips on what you should do when receiving and order and how to address issues with Dealer Services if there is an issue with your order.

Returns and Warranty

Details our return policy, how to submit a return request and tells you what to do it you have a defective product or a product that should be covered under warranty.

Subscribe and Save

Explains the details of our scheduled ordering program that can help your dealership save money.


Need help with the website or still can't find what you are looking for:

Call us at 1-800-780-2402 (Monday-Friday, 8am-5pm CST)


Emails and voicemails received after hours will be returned the next business day.


Are you a consumer?

If so, please contact your local dealership for assistance. We are unable to assist with dealership or corporate matters.


We are always looking to improve our website and the way that we serve you. If you have any suggestions or comments about your experience on our website, please call us at 800-780-2402 or email us using the contact us form below. Your feedback is important to us!


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Associated Products

You can reach an Associated Products Representative by:

  • 800-780-2402
  • 402-977-5875